Cancellation Policies: all versions
- Version 2.0.0Effective October 18, 2026 · current · material change
Vacation rental listings now use one of three cutoff policies chosen by the Host (30-Day, 14-Day or 7-Day) instead of Flexible, Moderate, Firm and Strict. Before the cutoff the stay is refunded in full; at or after it nothing is refunded. The booking fee and the 6% deposit have their own refund rules, and the two-step payment schedule is explained. Bookings confirmed before this version took effect keep Cancellation Policies 1.1.0.
- Version 1.1.0Effective October 16, 2026 · material change
Booking fee wording; any cleaning fee refunded in full before check-in; taxes refunded in proportion where charged.
- Version 1.0.0Effective September 29, 2026